NHTSA Complaint #11252719 — 2011 JEEP PATRIOT

WHILE DRIVING DOWN THE ROAD AFTER PICKING UP MY 3 CHILDREN FROM DAYCARE. I WAS GOING APPROXIMATELY 25MPH AND THE FRONT DRIVER SIDE TIRE FOLDED OUTWARD. THE SUB FRAME AND CROSS MEMBERS APPARENTLY ARE DEFECTIVE.UNBEKNOWNST TO ME THERE IS A WARRANTY 10 YEAR/ UNLIMITED MILEAGE. THERE WAS ALSO A CLASS ACTION LAWSUIT ON JEEP PATRIOTS/ COMPASSES BETWEEN 2001-2007 BECAUSE OF THIS ISSUE. INSTEAD OF FIXING THE ISSUE THIS COMPANY/ MANUFACTURER HAS CONTINUED TO USE THESE DEFECTIVE PARTS ON NEWER MODELS SUCH AS MINE. I MIGHT ADD FOR SOME ODD REASON THE CLASS ACTION LAWSUIT DOESN'T COVER MY YEAR ALTHOUGH ITS THE SAME DEFECTIVE SUB FRAME AND CROSS MEMBER PARTS. ALL THEY HAVE DONE WAS OFFER THIS WARRANTY, WHICH I WAS NEVER MADE AWARE OF OR TOLD ABOUT BY THEM OR THE DEALER I MADE MY PURCHASE THROUGH. AFTER MY CHILDREN AND I NEARLY GOT SERIOUSLY INJURED OR KILLED DID I LOOK INTO THIS AND FOUND OUT. DUE TO THESE DEFECTIVE PARTS NOT ONLY WERE WE ALMOST KILLED BUT THE CAR SUFFERED SEVERE DAMAGE TO THE FRONT END AND THE TRANSMISSION AS WELL AS VARIOUS OTHER PARTS AND COMPONENTS. I STILL HAVE PAYMENTS LEFT ON THIS AUTOMOBILE AND IT IS COMPLETELY INOPERABLE AND REALLY HASN'T GOTTEN THAT MUCH USE COMPARED TO THE AMOUNT I'VE PAID ALREADY, NOT EVEN COUNTING WHAT I STILL OWE. I CALLED THE DEALERSHIP AND CORPORATE OFFICE AND THEY SEEM COMPLETELY UNCONCERNED AND UNHELPFUL IN RESOLVING THIS ISSUE. I WILL NEVER PURCHASE A JEEP/ FIAT/ CHRYSLER PRODUCT EVER AGAIN. THESE PEOPLE PUT ME AND MY FAMILY KNOWINGLY INTO A VERY UNSAFE VEHICLE AND NEARLY GOT US KILLED. IF I HAD BEEN ON THE INTERSTATE DOING 65MPH AND THIS HAD HAPPENED I WOULD NOT BE HERE WRITING THIS. ALL I CAN DO IS THANK GOD IT DECIDED TO FAIL WHEN IT DID, NOT LATER ON THE INTERSTATE. TO SUM IT UP TIRE CAME OFF, LOST STEERING CONTROL, GROUND TO A HALT IN THE STREET SIDEWAYS, CAR FLUIDS POURING ALL OVER ROAD. ALSO HAVE PICTURES OF SCENE.