NHTSA Complaint #11252369 — 2011 DODGE RAM 1500

TL* THE CONTACT OWNS A 2011 RAM 1500. VEHICLE LOST MOTIVE POWER WHILE DRIVING THE CONTACT WAS STRANDED. THE VEHICLE WAS TOWED POSSIBLE FUEL PUMP FAILURE WHILE DRIVING AT APPROXIMATELY 55 MPH, WITHOUT WARNING THE VEHICLE STALLED. THE CONTACT STATED THAT HE LOST POWER STEERING AND BRAKING CAPABILITIES WERE REDUCED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS THEN INFORMED THAT THE FUSE BOX NEEDED TO BE REPLACED DUE TO A LACK OF ELECTRICAL POWER BEING PROVIDED TO THE FUEL PUMP AND OTHER ELECTRICAL FEATURES. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.