NHTSA Complaint #11252361 — 2013 HYUNDAI AZERA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11252361
Vehicle	2013 HYUNDAI AZERA
Component	ENGINE
Date of Incident	August 9, 2019
Date Filed	August 30, 2019
Mileage	115,540 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DE

Consumer Description

MY ENGINE SEIZED UP A FEW WEEKS AGO WHILE DOING ABOUT 38 MPH ON A CITY STREET. THERE WAS NO WARNING PRIOR TO THE ENGINE SEIZING (I.E. CHECK ENGINE LIGHT, OIL TEMP GAUGE) NOTHING. THE CAR MADE A RATTLING NOISE AND STARTED TO SHAKE VIOLENTLY AS I TRIED TO PULL IT OFF THE ROAD. I HAD IT TOWED TO A HYUNDAI DEALERSHIP TO HAVE THE ENGINE LOOKED AT. THE MECHANIC COULD NOT FIGURE OUT WHAT CAUSED THE ENGINE TO SEIZE AND WROTE IT UP AS AN ENGINE PARTS MALFUNCTION. I WAS TOLD IT WOULD COST 14K TO REPLACE THE MOTOR AND THE HYUNDAI REFUSED TO COVER ANY OF THE REPAIRS. THE CURRENT MOTOR ONLY HAS ABOUT 115,546 MILES ON IT AND IT WAS SERVICED REGULARLY. NEVER OWNING A HYUNDAI DEATH TRAP AGAIN.

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