NHTSA Complaint #11252184 — 2007 LEXUS ES

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11252184
Vehicle	2007 LEXUS ES
Component	VISIBILITY/WIPER
Date of Incident	May 1, 2017
Date Filed	August 29, 2019
Mileage	150,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

MY DASHBOARD IS MELTING. THERE WAS A CUSTOMER SUPPORT PROGRAM THAT EXPIRED IN 2017. I NEVER RECEIVED ANY INFORMATION ABOUT TAKING MY CAR IN FOR A DASHBOARD REPLACEMENT. WHEN IT'S HOT OUTSIDE THE GLARE IS SO INTENSE THAT I AM NOT ABLE TO DRIVE THE CAR BECAUSE I AM AFRAID OF HAVING AN ACCIDENT. I AM NOT ABLE TO CLEAN THE DASHBOARD. IT HAS SO MUCH DEBRIS ON IT THAT CAN'T BE REMOVED.

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