NHTSA Complaint #11373051 — 2007 LEXUS ES
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11373051 |
| Vehicle | 2007 LEXUS ES |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
LEXUS ISSUED A TECH BULLETIN IN 2011 STATING THAT THERE WAS A SAFETY ISSUE WITH THE DASHBOARDS MELTING AND THE GLARE FROM THE SUN WAS BLINDING DRIVERS. TOLD DEALERS TO REPLACE THEM WHEN ASKED. EXTENDED THE CAMPAIGN THRU 5/2017, BUT DID NOT INFORM CUSTOMERS. CAMPAIGN EXPIRED WITH A LOT OF DEFECTIVE AND DANGEROUS DASHBOARDS STILL OUT THERE. THE SMELL IS ALSO MAKING PEOPLE SICK. LEXUS WILL NOT REPLACE MY DASHBOARD.
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