NHTSA Complaint #11251983 — 2015 FORD TRANSIT

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING BETWEEN 45 AND 63 MPH, THE VEHICLE VIOLENTLY VIBRATED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LONG-LEWIS FORD LINCOLN (2551 JOHN HAWKINS PKWY, BIRMINGHAM, AL 35244, (205) 989-3673) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER AND DRIVESHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FAILURE MAY BE DUE TO THE RUBBER COUPLING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 133,056.