NHTSA Complaint #11251966 — 2015 KIA SOUL

I BOUGHT MY 2015 KIA SOUL + BRAND NEW. I DID ALL MY OWN SERVICE WORK AND KEPT UP WITH MAINTENANCE AS REQUIRED. AT AROUND 100K THE MOTOR STARTED USING ABOUT 1 QUART OF OIL EVERY 1,000 MILES. AT 122K, WHILE DRIVING AT 40MPH ON A HIGHWAY THE ENGINE BECAME VERY LOUD AND AND AS I DECELERATED, THE OIL LIGHT FLICKERED ON. I SHUT IT OFF AND CALLED A TOW TRUCK. THE OIL LEVEL WAS LESS THAN A QUART LOW AT THAT POINT. WE CHECKED CODES AND THEY WERE CAM AND CRANK SENSORS OUT OF ALIGNMENT. WE PULLED THE VALVE COVER AND FOUND A VERY LOOSE CHAIN. TO BE SAFE WE ALSO PULLED THE HEAD. NUMBER 3 CYLINDER PISTON WAS LOOSE. THE ROD BEARING WAS DESTROYED (MELTED RIGHT TO THE CRANK), ALL OTHER BEARING LOOKED VERY GOOD, WITH LITTLE WEAR. CALLED KIA AND WAS TOLD IT WAS OUT OF WARRANTY. SPENT OVER $3,000 FOR A NEW SHORT BLOCK WITH NO HELP FROM KIA.