NHTSA Complaint #11246684 — 2018 JEEP COMPASS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11246684
Vehicle	2018 JEEP COMPASS
Component	ENGINE
Date of Incident	August 20, 2019
Date Filed	August 27, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

MY SERVICE TRANSMISSION AND CHECK ENGINE LIGHT COMES ON AND OFF EVERY FEW WEEKS I TOOK IT TO MY LOCAL JEEP DEALER THEY TOLD ME MULTIPLE TIMES THERE WAS NOTHING WRONG WITH MY 2018 COMPASS WHEN I KNOW INDEED IT IS I SMELL COOLANT ALL THE TIME THEY SAY THEY DON'T MY ENGINE AND TRANS LIGHT COMES IN AND OFF THEY HAVE NO CODE I CAUGHT IT ON VIDEO THEY BOTH LIGHTS WERE ON AND I WAS ASKED IF I'D LIKE TO BRING IT BACK IN I SAID YES THE DAY I GO IN OF COURSE THE LIGHTS ARE OFF BUT NOW THEY HAVE A CODE HE SAYS TO ME OH YOUR TRANSMISSION JUST NEEDS TO BE UPDATES BUT THE CODES THAT I GOT BACK STATED THAT IT WAS THE TORQUE CONVERTER

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