NHTSA Complaint #11246675 — 2019 VOLKSWAGEN TIGUAN
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11246675 |
| Vehicle | 2019 VOLKSWAGEN TIGUAN |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 3,400 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
NEW CAR, 2 MONTHS OLD, 3,000 MILES. ISSUE HAS HAPPENED 4X. FIRST ISTANCE, TURNING LEFT ONTO A MAJOR 3 LANE ROAD, CAR SUDDENLY LOSES POWER AND THEN CHUGS TO CATCH SPEED LEAVING YOU POWERLESS WITH THE FOOT PEDDLE TO THE FLOOR. SECOND INSTANCE, EXITING A SHOPPING CENTER, LIGHT TURNED GREEN, STEPPED ON GAS PEDDLE AND CAR BOGGED AND SPUTTERED AS IF OUT OF GAS AND STALLED IN MIDDLE OF INTERSECTION. ONCE I GOT IT STARTED AGAIN IT MOVED FORWARD. AT NEXT TRAFFIC LIGHT IT SPUTTERED AGAIN AND WOULD NOT GO EVEN AFTER PUMPING GAS PEDDLE. CREEPS TO A ROLLING RUN AND THEN GOES. THIRD INSTANCE WAS ENTERING AN ON-RAMP FROM A STOP LIGHT, CAR SPUTTERED AS IF OUT OF FUEL AGAIN AND BARELY MADE IT OUT OF INTERSECTION WHERE I HAD TO PULL OFF THE ROAD TO GET THE CAR GOING. 4X SAME AS ABOVE. I'M NOW AT DEALER FOR SECOND TIME- NO REPAIR AND THEY SAY VW IS AWARE OF SOME CUSTOMERS EXPERIENCING THIS ISSUE NO FIX AT THIS TIME. VERY DANGEROUS TO DRIVE ON ATLANTA CITY STREETS. I'M NERVOUS TO PUT MY FAMILY BACK IN THE CAR.
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