NHTSA Complaint #11246659 — 2015 JEEP CHEROKEE

ON JUNE 24, 2019 MY 2015 JEEP TRAILHAWK LOST POWER WAS AFTER IT WAS DRIVEN FOR 30 MINS AND PARKED FOR 30 MINS IN THE MORNING. THE BATTERY AND TRANSMISSION WARNING LIGHTS WERE ON. WE REPLACED THE BATTERY AND THE TRANSMISSION LIGHT REMAINED ON. I WAS ADVISED BY THE DEALERSHIP TO HAVE THE 'CODES' CLEARED. I DID AND THE LIGHT WAS GONE. ON AUGUST 5, 2019 THE TRANSMISSION WARNING LIGHT WAS ON AGAIN. THE DEALERSHIP STATED IT WAS SAFE TO DRIVE AND I MADE AN APPOINTMENT TO HAVE THE VEHICLE SERVICED ON AUGUST 27, 2019. ON AUGUST 4, 2019, I WAS DRIVING UP A DIRT MOUNTAIN ROAD, 4WHEEL LOW, AND I LOST POWER AND THE RPM WERE OVER 4.5 AT LESS THAN 10 MILES PER HOUR. WE TURNED AROUND AND GOT TO A SAFE LOCATION TO PARK THE CAR. THE NEXT DAY, THE CAR WAS OPERATIONAL. ON AUGUST 22, 2019, I WAS MOVING SLOWLY IN TRAFFIC AND AS THE TRAFFIC BECAME LIGHTER AND I WENT TO INCREASE MY SPEED, I LOST POWER AGAIN. RPM WERE ABOVE 4.5 AT 20 MILES, I DID NOT HAVE THE VEHICLE 4 WHEEL LOW. I WAS ADJACENT TO THE DEALERSHIP AND TOOK IT DIRECTLY THERE. THIS HAS HAPPENED ONCE BEFORE, AUGUST 23, 2017, THE DEALERSHIP REPLACED THE TRANSMISSION. THE VEHICLE JERKS WHEN STOPPED AT A LIGHT AND IT STARTS UP AGAIN. I NO LONGER FEEL SAFE IN THE VEHICLE. I AM SCARED THAT I WILL LOSE POWER IN A REMOTE LOCATION OR IN TRAFFIC AND CAUSE AN ACCIDENT.