NHTSA Complaint #11246642 — 2013 BUICK REGAL

TL* THE CONTACT OWNS A 2013 BUICK REGAL. UPON STARTING THE VEHICLE, THE PASSENGER SIDE HEADLIGHT BEGAN BLINKING AND WENT COMPLETELY OUT. UPON INSPECTING THE VEHICLE, THE CONTACT FOUND MOISTURE BUILD UP IN THE HEADLIGHT, WHICH HE BELIEVED CAUSED THE FAILURE. AFTER SOME TIME, THE DRIVER'S SIDE HEADLIGHT ALSO FAILED TO OPERATE. THE CONTACT DROVE TO AUTOCENTERS NISSAN (1825 E EDWARDSVILLE RD, WOOD RIVER, IL 62095, 618-251-3000) WHERE HE PURCHASED THE VEHICLE FROM AND WAS INFORMED THAT DESPITE HAVING AN EXTENDED WARRANTY, HEADLIGHTS WERE NOT COVERED UNDER THE WARRANTY. THE CONTACT THEN DROVE THE VEHICLE TO AN UNKNOWN BUICK DEALER (THAT HAS SINCE CLOSED) AND WAS ALSO INFORMED THAT THE HEADLIGHTS WERE NOT UNDER WARRANTY AND WAS GIVEN A COST ESTIMATE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 82,000.