NHTSA Complaint #11510447 — 2013 BUICK REGAL

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11510447
Vehicle 2013 BUICK REGAL
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Left Headlamp Assembly and Driver’s Window Regulator were replaced under Warranty and now have reoccurred and both need replacing again. My car just reach 60K miles. This began 6 months ago so I haven’t been able to drive at night or during storms nor crack my window to talk to strangers. I am a Realtor and feel my safety is at risk. This headlight problem was going on in 2011 & 2012 yet Buick continued to use this headlamp assembly, knowing it fills with moisture then blows the bulb & fuse. With all the online Complaints, I am shocked that our government has not forced Buick to do a recall. I could kill someone or hit something with only one headlight!!!! Very concerned when my 4-year-old grandson is in my car too! Both problems are on the driver’s side and both keep reoccurring. The Headlight Assembly is almost $2K to replace. How many times am I going to have to pay for this reoccurring safety issue that Buick knew they should have redesigned years earlier? I may be reached at: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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