NHTSA Complaint #11246467 — 2018 TOYOTA HIGHLANDER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11246467
Vehicle	2018 TOYOTA HIGHLANDER
Component	UNKNOWN OR OTHER
Date of Incident	August 24, 2019
Date Filed	August 26, 2019
Mileage	13,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

THE REAR SUNROOF ON OUR CAR SHATTERED FOR NO APPARENT REASON ON 8/24/19 WHILE WE WERE DRIVING ON THE FREEWAY (I-15 IN NORTHERN UTAH, AROUND 8PM). THERE WAS NO EVIDENCE OF AN IMPACT FROM A FOREIGN BODY WHEN WE WERE ABLE TO PULL OFF AND INVESTIGATE. INITIALLY THE GLASS WAS CRACKED BUT INTACT, BUT WHEN WE CONTINUED DOWN THE ROAD, THE PIECES STARTED FALLING INTO THE CLOTH COVER. WE CONTACTED OUR LOCAL TOYOTA DEALER TODAY (8/26/19) AND THE SHOP MANAGER TOLD MY HUSBAND THAT THIS WAS THE SECOND INCIDENT HE'D HEARD OF WITH A 2018 HIGHLANDER THIS MONTH.

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