NHTSA Complaint #11246401 — 2013 VOLVO S60

CAR IS BURNING OIL. I HAVE TO REPLACE THE OIL EVERY 2-3 MONTHS WITH NO WARNING AS TO WHEN IT IS COMING. THE "CHECK OIL PRESSURE" LIGHT COMES ON, NORMALLY WHEN THE CAR IS IN MOTION (SPECIFICALLY, MAKING A TURN), WHEN THERE IS ALREADY BARELY ANY OIL IN THE CAR LEAVING ME VERY LITTLE TIME TO GET IT TO A SHOP TO REPLACE THE OIL. A COUPLE OF DAYS LATER (IF NOT THAT SAME DAY), THE CHECK ENGINE LIGHT WILL ALSO COME ON. I WENT DIRECTLY TO VOLVO SOUTH SHORE FOR THEM TO DO AN OIL CHANGE ON JUNE 21, 2019 AND MY "OIL PRESSURE" LIGHT FLASHED ON AUGUST 16,2019. BY AUGUST 23, MY "CHECK ENGINE" LIGHT CAME ON SO I TOOK IT TO THE NEAREST SHOP. THEY RAN THE DIAGNOSTICS REPORT AND TOLD ME THE LIGHT CAME ON BECAUSE THERE WASNT A DROP OF OIL IN THE CAR. ANYTIME I TAKE IT INTO VOLVO TO GET CHECKED, THEY SAY THEY CANNOT DO ANYTHING UNLESS THE "CHECK ENGINE" LIGHT IS CURRENTLY ON BUT ITS NOT LIKE I CAN BRING IT TO THEM WHEN IT DOES BECAUSE ITS NOT SAFE TO DRIVE TO THEM/WAIT A FEW DAYS FOR AN APPOINTMENT! BY THAT TIME, I CAN FEEL THE CAR GIVING OUT AND ITS NOT LIKE I CAN TAKE IT ANOTHER 20 MILES TO SEE THEM! THE FACT THAT THIS ISSUE HAS NOT BEEN PROPERLY ADDRESSED IS ASTOUNDING. ITS NOT SAFE AND IT SHOULD NOT BE THE INDIVIDUAL'S RESPONSIBILITY TO REPLACE AN ENGINE THIS SOON!