NHTSA Complaint #11245878 — 2018 RAM 2500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11245878
Vehicle	2018 RAM 2500
Component	STEERING
Date of Incident	August 22, 2019
Date Filed	August 22, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ME

Consumer Description

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE MANUFACTURER WAS CONTACTED AND STATED THAT THE REMEDY WAS NOT THE PROPER REPAIR BECAUSE IT WOULD PREVENT THE VEHICLE FROM HAVING A WHEEL ALIGNMENT. THE CONTACT STATED THAT THE PROPER REPAIR WOULD BE TO HAVE TWO JAM NUTS PLACED ON EACH SIDE, WHICH SHOULD PREVENT THE SLEEVE FROM TURNING. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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