NHTSA Complaint #11245551 — 2009 DODGE JOURNEY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11245551
Vehicle	2009 DODGE JOURNEY
Component	ELECTRICAL SYSTEM
Date of Incident	August 20, 2019
Date Filed	August 21, 2019
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

RANDOMLY, WHEN TRYING TO START THE CAR, THE ENGINE WILL MAKE A SINGULAR CLICK SOUND BUT WILL NOT TURN OVER. HOWEVER, MOST OF THE TIME, WHEN PUTTING THE CAR INTO NEUTRAL, IT WILL START. SOMETIMES IT WILL TAKE MULTIPLE TIMES OF PUTTING CAR IN NEUTRAL, BACK TO PARK, FOR THE CAR TO START. THE ISSUES HAPPENS WITH BOTH COLD AND HOT STARTS (HAPPENS MORE OFTEN WHEN IN HOT WEATHER. WE HAVE TAKEN THE CAR INTO THE DEALER AND THEY, "COULD NOT FIND ANY ISSUES." THE ISSUE HAS OCCURED OVER THE LAST 4 YEARS.

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