NHTSA Complaint #11245420 — 2004 LEXUS RX

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11245420
Vehicle	2004 LEXUS RX
Component	AIR BAGS
Date of Incident	January 1, 2019
Date Filed	August 21, 2019
Mileage	140,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MELTING/CRACKED DASHBOARD PASSENGER SIDE - SMELLS OF CHEMICALS - DOES THIS AFFECT PASSENGER AIRBAG DEPLOYMENT? I HAVE OWNED THIS VEHICLE FOR 4 YEARS AND WAS NEVER NOTIFIED OF ANY PROGRAMS - DASH FIRST STARTED MELTING/CRACKING ABOUT 6-8 MONTHS AGO LONG AFTER THEIR CONSUMER ENHANCEMENT PROGRAM WENT AWAY.

Related Complaints for the 2004 LEXUS RX

Other AIR BAGS Complaints

#11702447 — December 2, 2025 — Dashboard crack in 2024, that started on passenger side near air vent, expanded recently causing the "passenger air b...

#10888794 — July 26, 2016 — I HAVE A SEVERELY CRACKED DASHBOARD AND A LOT OF THE VERY DEEP CRACKS ARE OVER WHERE THE PASSENGER AIRBAG IS LOCATED....

#10654300 — November 12, 2014 — UNKNOWN DATE AND TIME. VEHICLE MADE ALARM NOISE, TURNED VEHICLE OFF. SAFETY BAG LIGHT CAME ON AND DASHBOARD CRACKED...

#10615083 — July 21, 2014 — THE PASSENGER SIDE OF THE DASHBOARD HAS DEVELOPED SEVERAL LONG VERTICAL CRACKS. THE DASH SIMPLY CRACKED ON ITS OWN. ...

#10597231 — June 9, 2014 — THE DASHBOARD IS CRACKING AROUND THE PASSENGER SIDE AIRBAG. THE AIRBAG WAS DESIGNED WITH A CERTAIN AMOUNT OF RESISTAN...

Recent Complaints for the 2004 LEXUS RX

#11702447 — UNKNOWN OR OTHER — December 2, 2025 — Dashboard crack in 2024, that started on passenger side near air vent, expanded recently causing the "passenger air b...

#11560594 — EXTERIOR LIGHTING — December 18, 2023 — Power steering very stiff and difficult to steer vsc light on and air bags light goes on and off and unknown cause.

#11560594 — STEERING — December 18, 2023 — Power steering very stiff and difficult to steer vsc light on and air bags light goes on and off and unknown cause.

#11560594 — VEHICLE SPEED CONTROL — December 18, 2023 — Power steering very stiff and difficult to steer vsc light on and air bags light goes on and off and unknown cause.

#11452141 — SEATS — February 15, 2022 — I was driving with the driver’s seat heater turned on. While I were traveling, I noticed that the seat heater was ver...