NHTSA Complaint #11245385 — 2014 DODGE CHARGER

MY 2014 DODGE CHARGER HAS NOW HAD THE STEERING WHEEL AND ROD COME OUT IN MY LAP TWICE NOW WHILE DRIVING WITHIN THREE MONTHS. I HAVE REPORTED THIS WITH FCA CORPORATE, THIS IS NOW MY THIRD REPORT AND COMPLAINT WITH THE VEHICLE SAFETY DEPARTMENT, NOW TWO OPEN SAFETY CLAIMS WITH CHRYSLER CORPORATE IN DENVER AND ALSO HAVE HAD THE REPAIRS DONE ONCE BY LARRY H MILLER I AM TRYING TO GET THE SAME REPAIR DONE AGAIN BUT NO ONE WILL RETURN MY PHONE CALLS AND NO ONE IS WILLING TO TAKE ACCOUNTABILITY OF THIS VEHICLE AND FIX IT. TOTAL CARE WARRANTY HAS A CONTRACT WITH LARRY H MILLER FOR 12 MONTHS OR 12,000 MILES THAT THEY MUST FIX THE REPAIRS NO MATTER WHAT. LARRY H MILLER CLAIMED THAT TOTAL CARE WAS NOT GOING TO COVER THE FIXES EVEN THOUGH THEY ARE THE ONES THAT ARE SUPPOSED TO FIX IT. FRAUD, LIES, UNSAFE AND UNPROFESSIONAL PRACTICES. I HAVE ALMOST BEEN IN AN ACCIDENT TWICE NOW. THE STEERING WHEEL LITERALLY FALLS OUT WHILE I AM ADJUSTING IT UP OR DOWN EVEN IF I AM GOING SLOW OR IN PARK. NO ONE WILL FIX MY VEHICLE, NO ONE WILL CALL ME BACK. I CONTACTED THE DEALERSHIP I BOUGHT IT FROM SINCE I AM THE FIRST AND ONLY OWNER, AND THEY WILL NOT RETURN MY PHONE CALLS. GERRY WITH FCA MANAGEMENT IN THE CLAIMS DEPARTMENT IN DENVER WITH WHOM MY CLAIMS WERE MANAGED BY, NOW HE WILL NOT RETURN ANY OF MY EMAILS OR PHONE CALLS REGARDING MY CASES WITH CHRYSLER CORPORATE. I WILL BE CONTACTING THE MANUFACTURER AND THE SECRETARY OF TRANSPORTATION AND ALSO FILE THIS FEDERALLY. BY LAW I SHOULD HAVE AN EQUIVALENT VEHICLE REPLACED SINCE MINE IS A FAULTY VEHICLE. I HAVE A DEFECTIVE PART AND ALREADY REPLACED AND COVERED BY MY WARRANTY FOR ALMOST $6000 AND NOW WITHIN A MONTH THE EXACT SAME STEERING WHEEL AND ROD FELL INTO MY LAP WHILE DRIVING WHILE IT WAS RAINING TOOK OFF MY WINDSHIELD WIPER LEVER NOW I HAVE NO BLINKERS NOW I HAVE NO WINDSHIELD WIPERS AND NOW MY CRUISE CONTROL AND ALL WHEEL DRIVE OR OUT TOO. *DT *DT*JB *DT *JB