NHTSA Complaint #11509455 — 2014 DODGE CHARGER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11509455
Vehicle	2014 DODGE CHARGER
Component	UNKNOWN OR OTHER
Date of Incident	January 5, 2023
Date Filed	February 28, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

There is an issue with the AWD system. There is a clunking/shudder that occurs intermittently that sounds metallic. It is progressively getting worse over time. I took it to the Dodge dealership to get looked at but they spent about 30 minutes on it and told me they could not diagnose it. They said that it could be a CV shaft starting to fail but to wait it out and allow it to get worse. Since it is only happening in AWD, that does not seem practical. I am concerned that the AWD system will fail while I am driving in bad, snowy weather and will get into an accident due to this. I did say this to the dealer but they assured me that would not happen. I drive mostly highway miles and do not have another vehicle to drive. I will also note that I had to get the transmission replaced at 60k miles.

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