NHTSA Complaint #11245361 — 2018 RAM 1500

FROM NEW, THE RAM 1500 WITH THE ECO DIESEL ENGINE HAS HAD A SIGNIFICANT HESITATION WHEN COLD CREATING A SAFETY HAZARD. WHEN I LEAVE WORK I NEED TO CROSS A MULTIPLE LANE HIGHWAY HIGHWAY WITH A SPEED LIMIT OF 55 MPH. I COULD WALK ACROSS THE HIGHWAY FASTER THEN WHAT THE TRUCK WILL CROSS IT. I HAVE THE LATEST SOFTWARE UPDATE FOR ENGINE CONTROL THAT RAM IS OFFERING. I'VE TAKEN IT TO THE DEALER AND CONTACTED RAM CUSTOMER ASSIST ABOUT THE ISSUE. ALL I WAS OFFERED WAS A FEW FREE OIL CHANGES. BOTH SAY THERE IS NOTHING THEY CAN DO. I DID GET THE CUSTOMER ASSIST CONTACT TO STATE SHE WOULD RELAY THE MESSAGE TO ENGINEERING. I WILL SELECT TODAY'S DATE BELOW AS TO WHEN THIS PROBLEM HAPPENED, BUT IT DOES IT EVERY DAY IT IS DRIVEN.