NHTSA Complaint #11245339 — 2016 DODGE DART

TL* THE CONTACT OWNS A 2016 DODGE DART. WHILE REVERSING THE VEHICLE OUT OF THE DRIVEWAY, THE CONTACT ATTEMPTED TO PLACE THE GEAR SHIFTER INTO DRIVE; HOWEVER, THE VEHICLE CONTINUED TO REVERSE. THE CONTACT THEN ATTEMPTED TO PLACE THE VEHICLE BACK INTO PARK, BUT THE SHIFTER FAILED TO MOVE. THE CONTACT WAS UNABLE TO DISENGAGE THE KEY FROM THE IGNITION. THE CONTACT WAS ABLE TO SEEK ASSISTANCE FROM HER FATHER WHO MANUALLY PLACED THE VEHICLE INTO DRIVE, WHICH ALLOWED THE CONTACT TO DRIVE HOME. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN), BUT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,000.