NHTSA Complaint #11245290 — 2017 CHRYSLER PACIFICA

DRIVING MULTIPLE OCCURRENCES OF BRIEF LOSS OF POWER STEERING AT SPEED IN MOTION. HESITATION, DIFFICULT, HARD TO TURN. GOOGLED THIS ISSUE AN OBSERVED A FCA RECALL. I CALLED FCA CUSTOMER SERVICES AND THEY STATED MY VEHICLE IS NOT IN THE RECALL BY VIN. HOWEVER IT IS AN EARLY 2017 MODEL.. I AM FILING THIS AS MY WIFE REPORTED THIS TO ME FOR THE FIRST TIME THAT IT HAD OCCURRED TO HER RECENTLY WHEN DRIVING. AFTER SHE TOLD ME 3 MILES LATER WHILE I WAS DRIVING AT SPEED OFT 45MPH IN A WIDE SWEEPING TURN THE STEERING RESISTED INPUT ON ME TO RETURN TO CENTER AND CAUGHT ME BY SURPRISE FOR A BRIEF SECOND THEN RESUMED BACK TO NORMAL. AT THAT MOMENT I MYSELF HAD JUST WHAT SHE TOLD ME HAPPENED TO HER MULTIPLE TIMES RECENTLY WHEN DRIVING. WE NO LONGER WANT TO DRIVE THE VEHICLE AND DEEM IT A SAFETY RISK DUE TO THIS STEERING ISSUE.