NHTSA Complaint #11245272 — 2017 HONDA CR-V

TL* THE CONTACT OWNS A 2017 HONDA CR-V. WHILE THE CONTACT'S FRIEND WAS DRIVING 75 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT'S FRIEND CLAIMED THAT SHE SMELLED AN ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS PULLED OVER AND TURNED OFF. WHEN THE CONTACT'S FRIEND ATTEMPTED TO RESTART THE VEHICLE, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO PORT CHARLOTTE HONDA (1252 TAMIAMI TRAIL, PORT CHARLOTTE, FL 33953, 941-564-3343) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED. THE DEALER INFORMED THE CONTACT THAT THEY REPAIRED THE MOTOR AND CHANGED THE BATTERY; HOWEVER, THE FAILURE RECURRED THREE DAYS LATER. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER AND WAS INFORMED THAT THE BATTERY WAS NEVER CHANGED AND THAT THEY WOULD REPLACE THE BATTERY TO REPAIR THE DEFECT. THE MANUFACTURER WAS NOTIFIED REGARDING THE FAILURES AND COMPLAINT NUMBER: 09758024 WAS FILED. THE FAILURE MILEAGE WAS 24,600.