NHTSA Complaint #11245212 — 2005 FORD CROWN VICTORIA EXTERIOR LIGHTING

Complaint Details

ODI Number	11245212
Vehicle	2005 FORD CROWN VICTORIA
Component	EXTERIOR LIGHTING
Date of Incident	July 30, 2019
Date Filed	August 20, 2019
Mileage	164,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. WHILE DRIVING AT ANY SPEED, THE HEADLIGHTS WENT OUT WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO RAMEY FORD PRINCETON (304-425-2128, LOCATED AT 498 COURTHOUSE RD, PRINCETON, WV 24740) WHERE IT WAS DIAGNOSED THAT THE LIGHT CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 164,000.

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