NHTSA Complaint #11245089 — 2012 HYUNDAI TUCSON

AUG 11TH MY CAR STARTED MAKING A SLIGHT TICKING NOISE, I MADE AN APPOINTMENT WITH HYUNDAI FOR SERVICE TO FIND OUT ABOUT THE NOISE. AS I LEFT THE SERVICE DEPARTMENT OF WILLIAMSBURG HYUNDAI THE DAY I MADE THE APPOINTMENT, I ASKED THE SERVICE ATTENDANT IF HE WAS SURE THE CAR WAS OK TO DRIVE, HE ASSURED ME IT WOULD BE OKAY. APPROXIMATELY FIVE MILES DOWN THE ROAD THE ENGINE STARTED TO VIBRATE AMD SHAKE SO BAD I HAD TO PULL OVER AND THE ENGINE LIGHT CAME IN FOR THE FIRST TIME SINCE I HAVE OWNED THE 2012 HYUNDAI TUSCON. I WAS ABLE TO TURN AROUND AND DRIVE THE VEHICLE @25MPH WITH HAZARD LIGHTS ON, BACK TO THE DEALERSHIP THAT WAS NOW CLOSED. I FILLED OUT THE INFORMATION FOR THE AFTER HOURS DROP OFF AND LEFT THE CAR AT THE SERVICE GARAGE. I RECEIVED A CALL TODAY THAT I NEEDED A NEW MOTOR!!!!!! THERE WAS NO WARNING!! I MAINTENANCES MY VEHICLE REGULARLY, THIS SHOULD NOT HAVE HAPPENED AND IT UNACCEPTABLE.