NHTSA Complaint #11244951 — 2012 HYUNDAI VELOSTER

WHILE DRIVING IN TUCSON AZ, ABOUT 42 MPH AND WITH A/C RUNNING, I SMELLED A BURNT SCENT IN THE CABIN, THE A/C SHUT OFF. WHEN I TRIED TO RESTART IT, I SWITCHED THE FAN SWITCH TO ANOTHER POSITION AND IT STARTED AGAIN, BUT IT ONLY WORKED IN THE 2 AND 4 POSITION. THE NEXT DAY THE SWITCH ONLY WORKED IN THE 1 AND 3 POSITION, AND NOW ONLY IN THE 3 POSITION. I REMOVED THE TRIM PANEL TO SEE WHAT MIGHT BE WRONG AND SAW A CONNECTOR AND WIRE CONNECTED TO THE FAN SWITCH DISCOLORED FROM HEATING UP. I LOOKED AT THE FAN SWITCH ITSELF AND IT HAD MELTED ON THE INSIDE. I DECIDED TO TAKE PICTURES BECAUSE SOMETHING IS SHORTING OUT IN THE HEAD UNIT AND COULD POTENTIALLY CAUSE A FIRE. I TALKED TO HYUNDAI (CASE#: 15918166) AND THEY TOLD ME THAT THEY HAD TO INSPECT THE VEHICLE THEMSELVES AND NOT GO OFF THE PICTURES, SO DON'T ALTER ANY EVIDENCE. WHEN I GOT DOWN TO HYUNDAI, THEY WANTED TO CHARGE ME $140.00 TO INSPECT, THEN THAT MONEY WOULD GO TOWARDS THE REPAIR COST, ESTIMATION $500-$600. WITH THE EXT WARRANTY EXPIRED BY 3K, THE ENTIRE COST WOULD FALL IN MY LAP. I DIDN'T HAVE THE MONEY TO PAY FOR THIS MY SELF, SO I COULD LET THEM INSPECT IT UNTIL I COULD AFFORD TO REPAIR THE REPAIR COST. I THINK THIS SHOULD BE A RECALL SINCE IT IS A FIRE SAFETY HAZARD AND ITS EVIDENT HAPPENS ON ALL THE YEAR MODELS (ACCORDING TO THE FORUM).