NHTSA Complaint #11244383 — 2009 TOYOTA CAMRY

TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD WAS STICKY AND MELTED. ALSO, THERE WAS AN EXCESSIVE AMOUNT OF LINT ON THE DASHBOARD AND THE TIRE PRESSURE MONITORING SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KINGS TOYOTA (4700 FIELDS ERTEL RD, CINCINNATI, OH 45249, (513) 683-5440) WHERE IT WAS DIAGNOSED THAT THE DASHBOARD WAS MELTED AND NEEDED TO BE REPLACED. THE DEALER STATED THAT THE WARRANTY WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1908150490, BUT NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. *BF CONSUMER STATED NOW IT HAS ACTUALLY BROKEN DOWN TO THE POINT THAT THE PADDING AND VINYL COVERING JUST RUB OFF. MY UNDERSTANDING IS THAT MANUFACTURERS WERE REQUIRED TO INSTALL PADDED DASHBOARDS YEARS AGO FOR SAFETY PURPOSES. TOYOTA DID EXTEND THE WARRANT BECAUSE OF THIS PROBLEM BUT THE BREAK DOWN STARTED NATURALLY AFTER THE WARRANTY PERIOD. *JB