NHTSA Complaint #11244351 — 2018 NISSAN ROGUE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11244351
Vehicle	2018 NISSAN ROGUE
Component	STRUCTURE:BODY
Date of Incident	August 1, 2019
Date Filed	August 16, 2019
Mileage	17,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

THERE IS SEPARATION (GAP) OCCURRING BETWEEN THE FRONT BUMPER COVER AND FENDERS ON BOTH SIDES OF THE VEHICLE. THERE IS ALSO SEPARATION (GAP) OCCURRING BETWEEN THE REAR BUMPER COVER AND QUARTER PANELS. THIS IS NOT NORMAL FOR A BRAND NEW VEHICLE AS I PURCHASED IT NEW. THE MAJOR CONCERN IS THAT WHETHER THE PANELS WILL SEPARATE WHILE DRIVING AND CAUSE A MAJOR ACCIDENT THAT COULD RESULT IN INJURIES TO OCCUPANTS OF MY VEHICLE OR OTHERS. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP OF PURCHASE AND THEY REPAIRED ONLY THE LEFT FRONT SIDE SO I AM NOT SATISFIED AS I CAN STILL SEE THE GAPS. THERE SHOULD NOT BE ANY GAPS BETWEEN THE PANELS AT ALL. IT IS STRESSFUL HAVING TO DRIVE A VEHICLE WHILE WORRYING ABOUT IF SOMETHING COULD HAPPEN. I HAVE CONTACTED NISSAN USA ABOUT THE ISSUE. NOT SURE EXACTLY WHEN THE GAP STARTED BUT NOTICED IT AROUND 08/01/2019. THE VEHICLE HAS NEVER BEEN IN ACCIDENT OR ANYTHING.

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