NHTSA Complaint #11244200 — 2015 KIA SORENTO

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11244200
Vehicle	2015 KIA SORENTO
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	July 25, 2019
Date Filed	August 15, 2019
Mileage	70,230 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

DRIVING DOWN ROAD CAR WOULD RATTLE WHEN TURNING AND IT BECAME HARD TO TURN WHICH ALMOST CAUSED AN ACCIDENT THEN I WAS DRIVING GOING UP HILL WHEN ALL OF A SUDDEN THE CAR FRONT WHEEL STARTED SPINNING AND A RATTLING SOUND BECAME LOUDER FROM THE BOTTOM THE AWD COMPONENT SUDDENLY FAILED TIRES WOULD NOT ENGAGE. I TOOK IT IN TO A KIA DEALERSHIP AND THEY REFUSE TO DIAGNOSE THE AWD UNTIL AN ALIGNMENT IS DONE AND NEW TIRES ARE BOUGHT

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