NHTSA Complaint #11244041 — 2014 FORD FIESTA

MY VEHICLE HAS BEEN SHUDDERING FOR YEARS AND UNTIL EVEN THE LAST DAY THEY EXPLAINED THAT IT WAS NORMAL FOR THAT TYPE OF VEHICLE TO REACT WITH THE SHUDDERINGS BEFORE TAKING OFF. THE CHECK ENGINE LITE KEEPS COMING ON AND AFTER DRIVING FOR ABOUT A MINUTE CAR DOES NOT REVERSE AT ALL UNTIL CARS SHUT OFF. CAR RIGHT NOW IS NOT BEING DRIVEN BECAUSE ITS BEEN A SAFETY HAZARD FOR SOME TIME NOW. THIS IS MY ONLY WAY OF TRANSPORTATION. I NOW HAVE BEEN RENTING CARS WHILE I STILL PAY OFF THIS CAR TILL THIS DAY. THE FORD DEALERSHIP HAS BEEN LYING TO ME. I HOOKED UP THE COMPUTER AND GOT A LOW CLUTCH DUAL CONTROL SYSTEM ERROR. I GOT THE PART CHANGED OUT AND CAR CONTINUES TO HAVE CHECK ENGINE LITE. I USE THIS VEHICLE TO PICK UP MY DAUGHTER EVERY MONTH. FOR YEARS DRIVING THIS VEHICLE NEVER REALIZED HOW FORD HAS PUT ME AND MY DAUGHTER IN DANGER BY HAVING THESE FAULTY VEHICLES WITH MESSED UP TRANSMISSION THAT DIDN'T BELONG IN THESE TYPES OF VEHICLE. I TOOK THE VEHICLE TO GET FIXED ONCE AND THEY TOLD ME IT WAS A RECALL AND WOULDN'T HAPPEN AGAIN AFTER THE FIX AND IT CONTINUED AFTER SOME TIME TO GO BACK TO ITS USUAL SHAKE BEFORE TAKE OFF. LIKE I SAID THE LAST TIME I WENT FOR OIL CHANGE AND FULL INSPECTION OF VEHICLE AT SCARSDALE FORD DEALERSHIP THE MECHANIC SAID HE TOOK IT OUT FOR A DRIVE AND SAW NOTHING WRONG WITH MY CAR. AFTER I DROVE IT OUT THE DEALERSHIP CAR CONTINUED TO SHAKE AND KNEW THAT HE WAS LYING. THEY JUST DONT WANT TO FIX THE PROBLEM. PLEASE HELP I OWE OVER $4000 LEFT ON PAYMENTS AND THIS CAR ISNT WORTH NOT EVEN A PENNY FOR THE DANGER IT PUT ME THROUGH EVERYTIME I TOOK THE CAR OUT FOR A DRIVE. WHENEVER MY CAR CHECK ENGINE LITE CAME ON WAS WHEN I WAS ON LOCAL ROADS AND HIGHWAY. THE CAR AS OF NOW DOES NOT REVERSE BUT WHEN DRIVEN IT ALSO DOESNT CHANGE ITS GEARS PROPERLY IT SKIPS GEAR 2 SOMETIMES AND CAR SHAKES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT