NHTSA Complaint #11243904 — 2015 KIA SOUL

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE, DRIVING UP HILL AT 65 - 70 MPH, THE VEHICLE OVERHEATED AND SMOKE EMERGED FROM THE HOOD. THE CHECK ENGINE WARNING INDICATOR LIGHT WAS FLICKERING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS DEBRIS IN THE ENGINE. THE VEHICLE WAS THEN TOWED TO GARDEN GROVE KIA (13731 HARBOR BLVD, GARDEN GROVE, CA 92843) WHERE IT WAS DIAGNOSED THAT THERE WAS A HOLE IN THE SIDE OF THE ENGINE BLOCK BUT, WAS NOT REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS CONTACTED WHO STATED THAT THE VEHICLE WAS NOT COVERED UNDER THE WARRANTY NOR THE RECALL NOTICE RECEIVED. THE FAILURE MILEAGE WAS 118,000.