NHTSA Complaint #11243893 — 2014 FORD TRANSIT CONNECT

TL* THE CONTACT OWNS A 2014 FORD TRANSIT CONNECT. WHILE DRIVING 55 MPH, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT ATTEMPTED TO VEER TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TOWED TO FRIENDLY FORD (2250 SOUTH RD, POUGHKEEPSIE, NY 12601, (845) 462-1900) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS ALSO TEST DRIVEN AND THE FAILURE WAS NOT DUPLICATED; HOWEVER, THE IGNITION SWITCH WAS REPLACED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE A SECOND DIAGNOSTIC TEST DETERMINED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.