NHTSA Complaint #11243491 — 2017 FORD F-250

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11243491
Vehicle	2017 FORD F-250
Component	ELECTRICAL SYSTEM
Date of Incident	August 13, 2019
Date Filed	August 13, 2019
Mileage	1 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

THE 120 VOLT OUTLET IN THE DASH FAULTS OUT ALL THE TIME, IT HAS BEEN IN THE SHOP AT LEAST FOUR TIMES TO RESOLVE THE ISSUE. FORD CSR AT FIRST CLAIMED THE DEALERSHIP COULD NOT DUPLICATE THE ISSUE WHICH WAS A LIE, AS I COULD SHOW THEM THE FAILURE, THEN FORD CSR SENT ME AN EMAIL STATING THEY CAN NOT FIX IT AND IF I DON'T LIKE THEIR ANSWER TO FILE A COMPLAINT WITH THE BETTER BUSINESS BUREAU. THIS IS THE WORST CUSTOMER SERVICE I'VE EVER EXPERIENCED.

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