NHTSA Complaint #11243136 — 2011 FORD FIESTA

I FIRMLY BELIEVE MY VEHICLE WAS MEANT TO BE INCLUDED IN THE DUAL CLUTCH TRANSMISSION RECALL BUT MY VIN NUMBER WAS NEVER INCLUDED IN RECALL SEARCHES. HOWEVER, I HAD BEEN HAVING SLIGHT ISSUES WITH IT FOR A WHILE, LIKE IT SEEMING TO SLIP GEARS OR EVEN 'CATCH' AT TIMES. I HAD TAKEN IT TO THE DEALERSHIP WHERE I BOUGHT IT AND TOLD THEM WHAT I THOUGHT IT COULD BE. I'M A SMALLER FEMALE, AND THE MAN I SAID IT TO LAUGHED AND TOLD ME THAT WAS HIS JOB AND NOT MINE AND THAT I DIDN'T NEED TO WORRY ABOUT IT. FINALLY IN MAY OF LAST YEAR, I WAS DRIVING ON THE INTERSTATE (IN A STRAIGHT STRETCH ABOUT TO GET OFF AN EXIT) AND OUT OF NOWHERE MY CAR BASICALLY STARTED STALLING OUT, AND JERKING AND KICKING BACK. GETTING IT BACK HOME WAS A NIGHTMARE, DUE TO IT HAVING SUCH TROUBLE GOING UPHILL OR EVEN TAKING OFF FROM A STOP. AFTER THAT HAPPENED, I CALLED THE DEALERSHIP WHERE I HAD PURCHASED IT AND TOLD THEM WHAT HAPPENED. THEY AGAIN SAID MY CAR WAS NOT PART OF THAT RECALL. I CALLED THE CORPORATE OFFICE, I'VE DONE EVERYTHING I CAN THINK OF. THAT CAR HAS SAT IN ONE SPOT FOR OVER A YEAR, I STILL MAKE MY MONTHLY PAYMENTS. I EVEN GOT ONE OF THOSE CODE READERS AND RAN IT ON MY CAR, AND SURE ENOUGH IT SAID WHAT I'VE BEEN SAYING ALL ALONG. I HAD TO QUIT A GOOD PAYING JOB AND START WORKING AT A NEARBY GAS STATION BECAUSE I HAVE NO WAY TO GET TO A JOB FURTHER AWAY, LET ALONE ENOUGH TO PAY FOR A TOW OR REPAIRS.