NHTSA Complaint #11243025 — 2016 SUBARU FORESTER

THERE WERE 5 MAJOR ISSUES WITH MY VEHICLE THAT I WANT INVESTIGATED. I WAS DRIVING STRAIGHT NB ON US-101 IN THE #1 LANE OF TRAFFIC, GOING APPROXIMATELY 75 MPH, WHEN FOR NO EXPLAINABLE REASON, THE REAR TIRES OF MY 2016 SUBARU FORESTER BEGAN TO SKID ME ACROSS THE #2 LANE OF TRAFFIC. I WILL NOTE THAT IT HAD JUST STOPPED SPRINKLING AND THE ROAD WAS DAMP. ISSUE 1: DURING MY SKID, THE SKID CONTROL FEATURE NEVER ENGAGED (WHICH IS A MARKETED FEATURE AND A REASON I PURCHASED THIS VEHICLE). I HAD TO FIGHT THE SKID ON MY OWN. ISSUE 2: THE ROLL OVER FEATURE NEVER ENGAGED (WHICH IS A MARKETED FEATURE AND ANOTHER REASON I PURCHASED THIS VEHICLE). AFTER FIGHTING TO PREVENT MY VEHICLE FROM ROLLING OVER AND SKIDDING OUT OF CONTROL, I ULTIMATELY CRASH ON THE SHOULDER OF THE FREEWAY, HITTING A LIGHT POST. ISSUE 3: UPON HITTING THE LIGHT POST, MY SEAT BELT FLEW OFF. (BOTH MY HANDS WERE ON THE WHEEL AT THE TIME AND THERE WERE NO LOOSE OBJECTS IN THE AREA. UNLESS THIS IS SOME "FEATURE" IT IS EXTREMELY DANGEROUS FOR THE SEAT BELT TO DISENGAGE AUTOMATICALLY.) ISSUE 4: THE CRASH NOTIFICATION FEATURE, THAT I PAID EXTRA FOR, DID NOT DO IT'S JOB. EVEN WITH MY CELL PHONE LINKED TO THE VEHICLE, THE CRASH NOTIFICATION NEVER CALLED 9-1-1 ON MY BEHALF. I IMMEDIATELY CALLED 9-1-1 TO NOTIFY CHP OF MY ACCIDENT BECAUSE I WAS FEARFUL OF ANOTHER VEHICLE ALSO SPINNING OUT OF CONTROL AND HITTING ME. CHP TOOK A REPORT. ** ISSUE 5 **: THE AIR BAGS NEVER DEPLOYED. NONE OF THE AIR BAGS DEPLOYED. MY CAR WAS DEEMED TOTALED BY THE INSURANCE COMPANY AND AUTO BODY SHOP. THE AUTO BODY SHOP STATED VEHICLE HIT THE POLE SO HARD ALL BOLTS WERE BENT INTO A 45 DEGREE ANGLE. HOW DOES A CRASH THAT SEVERE NOT ENGAGE THE AIR BAGS? I HAD A SCAR ON MY COLLAR BONE FOR A MONTH AFTER THE CRASH. NONE OF THE MARKETED OR REQUIRED SAFETY FEATURES WORKED TO PREVENT THE CRASH NOR ASSIST AFTER THE CRASH.