NHTSA Complaint #11242885 — 2016 FORD EXPLORER

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE AIR BAGS COULD DEPLOY AT ANY TIME AND THE SEAT BELTS MAY NOT WORK. IN ADDITION, THE TOE LINK SUSPENSION ALSO FAILED AND THE SEAT BELT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MCCLARDY FORD (4400 LANDERS RD, NORTH LITTLE ROCK, AR 72117, (501) 945-1200) WHERE THE MECHANIC STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CONTACT MAY HAVE TO PAY FOR THE REPAIRS. THE FAILURE MILEAGE WAS 39,000.