NHTSA Complaint #11242806 — 2015 KIA SOUL

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11242806
Vehicle 2015 KIA SOUL
Component ENGINE
Date of Incident
Date Filed
Mileage 72,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I HAVE ALWAYS TAKEN EXCELLENT SERVICE CARE OF MY KIA SOUL, NOW IT HAS ABOUT 72K MILES ON IT. I WAS DRIVING AND HEARD SOME KNOCKING NOISES, A WHOOSHING SOUND, AND THE ENGINE WARNING LIGHT CAME ON. I PULLED OVER AND CHECKED THE OIL, AND IT WAS ABOUT 2.5 QUARTS LOW WITH NO APPARENT LEAKS. I HAD THE CAR TOWED TO OUR INDEPENDENT MECHANIC. HE INSPECTED THE CAR FOR REPAIR NEEDS AND SERVICE ESTIMATE. FOUND THE VEHICLE HAD DROPPED A VALVE, HAD A BROKEN PISTON, AND A ROD BEARING WAS SPRUNG ON THE CRANKSHAFT. HE IS GOING TO TRY TO REPAIR, BUT STATED IF HE COULDN'T REPAIR THEN WE WOULD NEED A NEW ENGINE. HE STATED HE HAD CHECKED WITH KIA, AND THEY WERE NO LONGER MAKING ENGINES FOR THIS PARTICULAR YEAR/MODEL, SO WE'D HAVE TO FIND A USED MOTOR. OF COURSE, I'M UPSET BECAUSE THERE DOES NOT SEEM TO BE ANY CAUSE AS TO THIS FAILURE. I DID SOME ONLINE SEARCHING AND FOUND RECALL SC176 WHICH STATED THAT THE ENGINES INVOLVED WITH THIS RECALL MAY EXPERIENCE INTERNAL DAMAGE TO THE PISTONS AND CONNECTING RODS DUE TO A CONCERN WITH EXHAUST TEMPERATURES. IF SO, THAT WOULD EXPLAIN THE OIL LOSS/BURN. HOWEVER, MY CAR VIN IS NOT BEING INCLUDED IN THIS RECALL. AGAIN, I'M VERY UNHAPPY BECAUSE, UNTIL THIS HAPPENED, I'VE NOT HAD ANY PROBLEMS WITH THE CAR. IF I HAD DRIVEN THE CAR ANY MORE, IT COULD HAVE CAUGHT ON FIRE OR STALLED OUT, OR BOTH, AND I COULD HAVE BEEN IN AN ACCIDENT. WOULD SOMEONE PLEASE LOOK IN TO THIS? I THINK THE RECALL SC176 NEEDS TO BE EXPANDED TO INCLUDE 2015 KIA SOUL + WITH THIS ENGINE. THANKS IN ADVANCE FOR GETTING BACK IN TOUCH WITH ME.

Related Complaints for the 2015 KIA SOUL

Other ENGINE Complaints

#11719055 My 2015 Kia Soul (VIN: [XXX] ) experienced sudden catastrophic engine failure: loud pop, knocking, and immediate loss...
#11716979 Owned vehicle for 1 year. On [XXX} the vehicle kept Stalling and wouldn't accelerate. Drove to service station. Ha...
#11711835 Despite receiving official recall notices and taking my vehicle to two separate Kia-authorized dealerships, I have no...
#11710722 The engine warning light illuminated and the vehicle began to hesitate and lose power while driving, making the vehic...
#11707050 Code P1326 Popped up - my mechanic replaced the P1326 Knock Sensor for the Kia. Code P1326 Popped up 2nd time - repl...

Recent Complaints for the 2015 KIA SOUL

#11717476 ELECTRICAL SYSTEM The contact owns a 2015 Kia Soul. The contact stated that while driving at 20 MPH, the brakes became inoperable. Ther...
#11717476 SERVICE BRAKES, HYDRAULIC The contact owns a 2015 Kia Soul. The contact stated that while driving at 20 MPH, the brakes became inoperable. Ther...
#11713913 SERVICE BRAKES My car was returned to me in a dangerous condition following a recall repair. I have a receipt that says that my brea...
#11710722 ELECTRICAL SYSTEM The engine warning light illuminated and the vehicle began to hesitate and lose power while driving, making the vehic...
#11710722 POWER TRAIN The engine warning light illuminated and the vehicle began to hesitate and lose power while driving, making the vehic...
Check any vehicle history by VIN - Free vehicle history report