NHTSA Complaint #11242795 — 2017 GMC ACADIA

TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE AIR CONDITIONER SPONTANEOUSLY TURNED ON TO THE HIGH SETTING ON SEVERAL OCCASIONS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RAY SKILLMAN SOUTHSIDE BUICK GMC (8424 US-31, INDIANAPOLIS, IN 46227, (317) 497-0711) WHERE IT WAS DIAGNOSED THAT THE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS WORKING AS DESIGNED AND A BENEFICIAL FEATURE THAT WAS ACTIVATED WITH THE OUTSIDE TEMPERATURE AND HUMIDITY. THE FAILURE MILEAGE WAS UNKNOWN. *TR