NHTSA Complaint #11242775 — 2016 CHRYSLER 300

STEERING HAS FELT "STICKY" FOR ABOUT A WEEK. IT IS DIFFICULT TO TURN THE STEERING WHEEL AT ALL, AND IT WOULD GET STUCK IN CERTAIN POSITIONS SO I PHYSICALLY COULDN'T TURN OR CHANGE DIRECTIONS. THE PROBLEM WASN'T TOO BAD AT FIRST, BUT THEN GOT EXTREMELY BAD AS OF 08/07/2019. STEERING WAS ALMOST IMPOSSIBLE, AND THE STEERING WHEEL WOULD GET STUCK N ALMOST EVERY TURN, MAKING DRIVING ALMOST IMPOSSIBLE, AND VERY DANGEROUS. AS OF 08/09/2019, THE STEERING WHEEL IS ALMOST CONSTANTLY STUCK, AND REQUIRES EXTREME FORCE, OR SLAMMING ON THE BRAKES TO TURN OR CHANGE DIRECTIONS AT ALL. EVEN SLIGHT TURNS ARE DIFFICULT AND DANGEROUS. THE CAR IS NOW COMPLETELY UNSAFE TO DRIVE, AND HAS SWERVED OFF THE ROAD SEVERAL TIMES, AND EVEN SCRAPED A DIVIDER BECAUSE THE STEERING WHEEL WAS LOCKED INTO PLACE AND COULDN'T BE CORRECTED. THESE WERE ALL WHILE DRIVING, DRIVING ON THE HIGHWAY, STEERING WAS SLIGHTLY EASIER. BUT THAT IS WHERE THE CRASH WITH THE DIVIDER HAPPENED. DRIVING ON CITY STREETS WAS MORE DIFFICULT BECAUSE THERE ARE MORE TURNS AND THEY ARE SHARPER. THIS IS NOW COMPLETELY IMPOSSIBLE. WHEN THE CAR IS STATIONARY, OR IN PARK, THE STEERING WHEEL IS LOCKED IN PLACE AND CAN'T BE TURNED.