NHTSA Complaint #11595998 — 2016 CHRYSLER 300

Have been having power steering problems over the past few years. Started by displaying a shift to park message while driving, my car would then lose power and shut down completely and power steering would lock up. Have taken to dealerships and independent mechanics and was told it was the wiring harness which they repaired several times and the car continued to have the issue. Approximately 3 months ago I was driving 55mph on highway when suddenly without any warning, the power steering failed and locked up making it very difficult to turn the wheel to get the vehicle off the highway safely. The power steering locking up put myself, my passengers and other drivers at risk bc I had no control over the steering. When I got the vehicle off of the highway a message repeatedly coming on and off saying “service power steering “ and another message saying power steering assist off service system. I was able to get the vehicle home, however the steering was extremely difficult especially in turns which is a major safety concern increasing a risk of an accident. I have done a lot of research about this issue and have found that there are numerous others with the same issue and same make/model as my 2016 Chrysler 300 C. I took the vehicle to another independent mechanic and they told me they couldn’t figure out what is wrong with it. I made another appointment with another mechanic and when I attempted to drive it “manually” as I had to do when it initially started doing this, the electric power steering has now completely locked up and the wheel is not functional at all and power steering has completely failed. This is not only a huge inconvenience but a serious safety hazard and should be investigated by the manufacturer.