NHTSA Complaint #11242705 — 2018 CHRYSLER PACIFICA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11242705
Vehicle	2018 CHRYSLER PACIFICA
Component	ELECTRICAL SYSTEM
Date of Incident	July 24, 2019
Date Filed	August 8, 2019
Mileage	19,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

PURCHASED 2018 CHRYSLER PACIFICA LIMITED IN MARCH 2019. WITHIN 2 WEEKS, TWO ELECTRICAL RECALLS AND FAILURE OF SAFETY LOCKS AND AUTISTIC 3YR LOCKED IN CAR. TURNED CAR ON WITH AC TO COOL, TOOK DAUGHTER OUT AND PUT IN CARSEAT, CLOSED DOOR AND DRIVER DOOR LOCKED. HAD SPARE IN HOUSE. SERVICED AT DEALERSHIP AND TOLD ALL FINE. THREE WEEKS LATER, SUNROOF WOULD NOT CLOSE, AND DAUGHTER LOCKED IN CAR AGAIN FOR OVER 30 MINUTES. GRANDMOTHER HAD TO BRING SPARE KEY TO PUBLIX. SERVICE ONCE AGAIN SAID ALL WAS FINE. SAFETY LOCKS, WE WERE TOLD, WOULD NOT LOCK IF KEY WAS IN CAR WHICH IT WAS. SERIOUS SAFETY ISSUE FOR MY DAUGHTER AND THERE HAS BEEN TIMES ENGINE SHUT DOWN. *AS *TR

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