NHTSA Complaint #11242693 — 2019 JEEP COMPASS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11242693
Vehicle	2019 JEEP COMPASS
Component	ELECTRICAL SYSTEM
Date of Incident	August 5, 2019
Date Filed	August 8, 2019
Mileage	360 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

THIS CAR SHUT OFF A RED LIGHT AT BUSY INTERSECTION BECAUSE OF THE START/STOP TECHNOLOGY. WHEN THE LIGHT CHANGED AND I TOOK MY FOOT OFF THE BRAKE, THE CAR DID NOT RESTART. IT DID NOT RESTART WHEN I PRESSED THE GAS EITHER. I HAD TO PUT THE CAR IN PARK AND PRESS THE START BUTTON TWICE TO GET IT TO COME BACK ON. THIS VERY UNSAFE AND SHOULD NOT HAPPEN ON A CAR WITH LESS THAN 400 MILES TOTAL ON IT.

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