NHTSA Complaint #11242676 — 2015 FORD EXPLORER

STARTED CAR AND PUT IN REVERSE AND NOTICED THAT THE STEERING WAS NOT WORKING NORMALLY AND THEN NOTICED THE POWER STEERING FAULT ASSIST AND SERVICE ADVANCE TRAC NOTIFICATION. ALSO AT THE SAME TIME, THE TURN SIGNAL WOULD NOT STAY ENGAGED. I MANAGED TO DRIVE 100 MILES HOME WITH "MANUAL STEERING" ON THE HIGHWAY AND NEEDED TO USE ONE HAND TO CHANGE LANES. IF THIS PROBLEM HAPPENED GOING 60 MILES PER HOUR, AN ACCIDENT OR WORSE, LOSE OF LIFE, AS WHAT HAPPENED WAS UNEXPECTED AND STEERING WAS VERY DIFFICULT. THIS VEHICLE WAS BOUGHT 1/2/15 AND THIS PROBLEM HAPPENED AT 26,100 MILES AND THE REPAIR COST $2,147.25 AT THE FORD DEALER BY MY HOUSE. SINCE FORD WAS ABLE TO REPLACE THE ASSEMBLY THE SAME DAY LEADS ME TO BELIEVE THIS IS A VERY COMMON PROBLEM AND STOCK THE PARTS AND LOOKING AT OTHER COMPLAINTS ONLINE, AN ONGOING ISSUE WITH FORD VEHICLES IN GENERAL. FORD HAD A 1.1 MILLION RECALL FOR THIS ON THE 2011-2013 VEHICLES AND THEY NEVER FIXED THE ISSUE GOING FORWARD. A RECALL NEEDS TO BE DONE.