NHTSA Complaint #11242631 — 2011 SUBARU OUTBACK

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STARTED TO VIBRATE ABNORMALLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CONTINUOUSLY VARIABLE TRANSMISSION FAILED AND THE VEHICLE SHOULD BE TAKEN TO AN AUTHORIZED SUBARU DEALER FOR REPAIR. THE VEHICLE WAS PREVIOUSLY DIAGNOSED AT HERITAGE SUBARU OWINGS MILLS (LOCATED AT 9808 REISTERSTOWN RD, OWINGS MILLS, MD 21117, (866) 738-1475); HOWEVER, THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.