NHTSA Complaint #11242619 — 2015 RAM 1500

METAL FRAGMENTS IN THE ENGINE AND I HAVE BEEN TO TWO DIFFERENT DEALERSHIPS FOR POWERTRAIN WARRANTY FOR REPEATED AND ONGOING REPAIRS SINCE FALL OF 2018 THE FIRST DEALERSHIP DID NOT REPLACE THE ENGINE WHEN THE METAL FRAGMENTS WERE FOUND IN MY ENGINE AFTER A CYLINDER MISFIRE 5 AND 7 THEY CONTINUED WITH ALL KINDS OF REPAIRS AND DID FURTHER DAMAGE TO MY ENTIRE TRUCK. I HAVE SINCE TAKEN TO ANOTHER DEALERSHIP WHERE I WAS TOLD AND GIVEN PROOF FOR MY VIN THAT I NEED AN ENGINE REPLACEMENT BUT CHRYSLER REFUSES TO DO IT BASED ON THE POWERTRAIN WARRANTY AND STAND BEHIND THE INITIAL PROBLEM AND WHAT NEEDS TO BE DONE (ENGINE MARK SERVICE MANAGER . THEY DECIDED TO CONTINUE WITH PART REPLACEMENT AFTER PART REPLACEMENT WHICH IS BILLED TO CHRYSLER UNDER THE POWERTRAIN WARRANTY THAT I HAVE ON MY TRUCK. I BELIEVE THEY NOT ONLY LIED BUT COMMITTED FRAUD WITH ALL OF THESE REPAIRS. THEY COULD NOT EVEN STOP THE OIL FROM LEAKING EACH TIME THEY SENT MY VEHICLE HOME WITH ME. I TOOK IT TO BILLION IN BOZEMAN TO HAVE THEM LOOK OVER FOR DAMAGES AND SEE IF MY TRUCK WAS PROPERLY REPAIRED. I WAS TOLD THAT I SHOULD HAVE HAD AN ENGINE REPLACEMENT DUE TO METAL FRAGMENTS IN THE ENGINE OIL AT THE VERY BEGINNING OF THE REPAIRS. BUT BUTTE DECIDED TO MILK MY TRUCK AND CHRYSLER FOR HOURS AND HOURS AS WELL AS PARTS THAT WHO KNOWS IF THEY REALLY REPLACED THEM. THEY ALSO DAMAGED A HANDFUL OF THINGS ON MY TRUCK THAT HAD TO BE REPAIRED AT BILLION DODGE. I HAVE NEVER BEEN TREATED OR TAKEN ADVANTAGE OF AS BUTTE MILE HIGH HAS DONE. IN TALKING TO OTHERS THAT KNOW VEHICLE ENGINE REPAIR THERE WERE PARTS THAT DO NOT BREAK THAT THEY CLAIMED BROKE, THEY ALSO STATED THEY HONED A CYLINDER WHICH WOULD HAVE REQUIRED THEM PULLING THE ENGINE AND PROPER HONING IS ALL CYLINDERS, NOT JUST ONE. THEY ALSO CUT PIECES OUT OF MY BASICALLY NEWER TRUCK (52,000) MILES AND LEFT DAMAGES.