NHTSA Complaint #11242518 — 2014 FREIGHTLINER CASCADIA

TL* THE CONTACT OWNS A 2014 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT THE FRONT SPRINGS OF THE BRAKES WERE RUBBING AGAINST THE OUTSIDE OF THE HUBS ON BOTH THE DRIVER AND PASSENGER SIDES. THE VEHICLE WAS TAKEN TO BAKERSFIELD TRUCK CENTER (8140 GOLDEN STATE HWY, BAKERSFIELD, CA 93308, (661) 393-6950) WHERE THE DEALER REPLACED THE HUBS, BRAKE SHOES, AND DRUMS FOR A TOTAL COST OF OVER $1,900. THE CONTACT WAS CONCERNED BECAUSE THE SPRINGS WERE INSTALLED THAT WAY ORIGINALLY FROM THE MANUFACTURER; HOWEVER, THE DEALER STATED THAT THEY HAD NOT SEEN THIS TYPE OF FAILURE. THE FAILURE WAS NOTICED BY THE DEALER WHILE BEING REPAIRED PER AN UNKNOWN RECALL REGARDING THE FRONT AXLE. THE MANUFACTURER STATED THAT THEY DID NOT KNOW IF THERE WERE ANY RECALLS FOR THE FAILURE. THE CONTACT WAS ALSO CONCERNED IF THE FAILURE OCCURRED WITH OTHER CUSTOMERS. THE FAILURE MILEAGE WAS 650,000.