NHTSA Complaint #11242489 — 2019 HONDA PILOT

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11242489
Vehicle	2019 HONDA PILOT
Component	STRUCTURE:BODY
Date of Incident	May 1, 2019
Date Filed	August 8, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

THE RADIO IN THIS VEHICLE FREEZES, PRODUCES STATIC FEEDBACK AND ELECTRICAL FEEDBACK WHILE OPERATING THE TOUCHSCREEN. SOUND FROM THE SPEAKERS BECOMES DISTORTED AND LACKING POWER. ELECTRICAL SURGING CAN BE HEARD. THIS OCCURRED WITHIN THE FIRST 1000 MILES SINCE PURCHASED NEW. REAR HATCH ALIGNMENT WAS ALSO NOT INSTALLED PROPERLY FROM THE FACTORY AND REQUIRED A BODY SHOP TO ATTACH IT CORRECTLY. SEAT FABRIC MATERIAL WAS ALSO DEFECTIVE AND COMING APART.

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