NHTSA Complaint #11657105 — 2019 HONDA PILOT

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11657105
Vehicle	2019 HONDA PILOT
Component	STRUCTURE:BODY
Date of Incident	June 15, 2020
Date Filed	April 27, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

Sunroof spontaneously exploded pouring glass all over in vehicle. I was alone on the freeway and there was no stone thrown that would have broken glass sunroof. Schlossmann dealer was disappointing in that they ran from any responsibility without even investigating fact that window partly blew upwards when it exploded. Sunroof has been replaced and is not available for inspection. There was no warning and I will always keep my sun shield barrier closed to protect me from future dangerous glass from raining down on me. Thankfully most of the glass blew outwards when this happened.

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