NHTSA Complaint #11242419 — 2016 CHEVROLET SUBURBAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11242419
Vehicle	2016 CHEVROLET SUBURBAN
Component	ELECTRICAL SYSTEM
Date of Incident	August 7, 2019
Date Filed	August 8, 2019
Mileage	47,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

AT TIMES, THE ENTIRE ELECTRICAL SYSTEM FAILS WHILE THE VEHICLE IS OPERATING. TYPICALLY, IT QUICKLY REBOOTS, BUT AT TIMES WILL NOT RESTART FOR SEVERAL MINUTES. THIS HAS HAPPENED WHILE MAKING A HARD TURN AT LOW SPEED, IN WHICH THE POWER STEERING FAILS, WHEEL JERKS, AND ENTIRE ELECTRICAL SYSTEM AND ENGINE BECOME DISABLED, AND HAS ALSO HAPPENED AT HIGHWAY SPEED WHILE OPERATING ON CRUISE CONTROL, WITH THE ELECTRICAL SYSTEM TYPICALLY SHUTTING DOWN WHEN THE BLINKER IS ENGAGED TO CHANGE LANES. WHEN ELECTRICAL SHUTS DOWN, RESULTS IN COMPLETE LOSS OF ALL ELECTRICAL SYSTEMS INCLUDING POWER STEERING, BRAKE ASSIST, ENGINE POWER, LIGHTS, ETC.

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