NHTSA Complaint #11242187 — 2011 BUICK REGAL

I OWN A 2011 BUICK REGAL WITH THE VEHICLE OPTION "TT6" HID HEADLAMPS. BOTH HEADLAMPS ARE CURRENTLY INOPERATIVE. WHAT I HAVE DISCOVERED IS THAT THE FRONT HEADLAMP ASSEMBLIES HAVE CONDENSATION INSIDE OF THEM. THIS CONDENSATION IN TURN HAS CAUSED NOT ONLY THE HID BULBS TO FAIL BUT ALSO HAS CREATED CORROSION ON THE CONNECTORS WHICH ATTACH TO THE BALLAST MODULE INSIDE EACH LAMP. THIS HAS RENDERED EACH HEADLAMP COMPLETELY USELESS BECAUSE THE CONNECTORS INSIDE OF THE THEM CANNOT BE REMOVED AS IT IS A SEALED UNIT. THE BALLAST AND THE BULB CAN BE REPLACED BUT THE WIRING/TERMINALS CANNOT BE. ADDITIONALLY, EVEN IF THOSE COMPONENTS COULD BE CHANGED AND THE LIGHTS MIRACULOUSLY CAME BACK TO LIFE, THEY WOULD FAIL AGAIN IN SHORT ORDER DUE TO THE CONDENSATION ISSUE. SIMPLY BUYING A NEW HEADLAMP ASSEMBLY IS THE OBVIOUS FIX BUT EACH UNIT COSTS < $1,250 + TAX AND INSTALLATION, WHICH BY THE WAY, INVOLVES REMOVAL OF THE ENTIRE FRONT FASCIA...ANOTHER $300. THEREFORE HAVING TO SPEND AROUND $3,000 TO GET ONES HEADLAMPS TO FUNCTION IS THE ONLY RECOURSE OWNERS OF THESE VEHICLES. I FEEL THAT THIS IS A VERY DANGEROUS SITUATION BECAUSE THE LAMPS CAN JUST BLINK OFF WITHOUT ANY NOTIFICATION WHILE DRIVING WITH THE ONLY FIX BEING OBSCENELY EXPENSIVE.